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Anthropic support ticket response delayed by three months

By PulseAugur Editorial · [1 sources] ·

A Reddit user shared their experience with Anthropic's customer support, noting a significant delay in receiving a response. The user mentioned that after three months, they finally got a reply to a support ticket they had almost forgotten about, though it was not for the issue they were actively seeking help with. AI

RANK_REASON User-generated content about customer support experience, not a product or company announcement.

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AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

COVERAGE [1]

  1. r/Anthropic TIER_1 English(EN) · /u/letmeinfornow ·

    Got a response from support for my ticket!!!!!!!!!!!!!!

    <!-- SC_OFF --><div class="md"><p>...a chat session ticket I completely forgot about and had to go find to see what the problem was, not the one I wanted help for, still waiting on that one. 3 months later. Glad I did not stay waiting on that chat session the whole time.</p> </di…

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