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US companies struggle with AI ROI due to outdated processes

Corporate America faces significant dysfunction, exemplified by an $18 expense report overage that triggered a lengthy audit process. This highlights how companies often automate broken systems rather than fixing underlying inefficiencies. Executives struggle to identify and eliminate outdated spending, such as unused country club memberships or ineffective sponsorships, leading to minimal returns on AI investments. IBM's transformation, however, achieved a 30% improvement by questioning existing processes from the ground up. AI

IMPACT Companies are failing to realize AI's potential due to a reluctance to fix inefficient legacy processes first.

RANK_REASON The article discusses broader corporate inefficiencies and the challenges of AI adoption, rather than a specific event or release.

Read on Fortune →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

US companies struggle with AI ROI due to outdated processes

How we ranked this

Signal score
0 / 100
Composite score across the factors below. Higher = stronger signal that this story matters right now.
Newsworthiness bucket
Commentary
The article discusses broader corporate inefficiencies and the challenges of AI adoption, rather than a specific event or release.
Source corroboration
Single-source cluster
Only one publisher covered this so far. Single-source stories can still rank when the publisher is high-authority, but they lack cross-source corroboration.
Topics
opinion, product, other
Editorial topic classification. Feeds into how the story surfaces on /topic/<slug> hub pages and into the per-entity coverage mix.
AI-industry relevance
Standard
On-topic for AI-industry coverage; kept in the public index.
Story freshness
115 days old
Aged out of breaking-news scoring windows; ranking reflects the durable signal from the full source set.

Full methodology in our editorial standards.

COVERAGE [1]

  1. Fortune TIER_1 English(EN) · Nick Lichtenberg ·

    The $18 expense report and the defunded intern programs: symbols of corporate America’s dysfunction

    Exec from Okta, IBM, FedEx Freight and BCG on the issue with flawed systems and their flawed designers still being around: "We just don't think that way."