Insurers face a critical question regarding AI and analytics: should they build these capabilities in-house or acquire them from external partners? The more pertinent issue, however, is whether these investments actually improve the core business decisions that drive profitability and operational efficiency. Focusing on decision intelligence, which connects AI-generated insights to specific business choices, is crucial for insurers to derive tangible value from their technology investments, rather than just deploying tools. AI
IMPACT Insurers should focus on how AI drives better business decisions, not just technology adoption, to improve underwriting and claims.
RANK_REASON Opinion piece discussing AI strategy for insurers.
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