Citi, Home Depot, Capcom share AI agent lessons at Google Cloud Next

Executives from Citi, Home Depot, and Capcom shared insights on deploying AI agents in customer-facing roles during a Google Cloud Next panel. Citi's Citi Sky agent aims to deepen client relationships and capture wealth by providing personalized portfolio reviews and auditable interaction records, operating under strict compliance controls. Home Depot is expanding its Magic Apron tool across channels, leveraging Google's Gemini Enterprise and BigQuery for consistent customer experiences, while Capcom is exploring AI for game development. AI

IMPACT Demonstrates practical AI agent integration challenges and benefits for large enterprises in finance and retail.

RANK_REASON Companies discuss practical applications and challenges of using AI agents in customer-facing products.

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• BigQuery
• Capcom
• Citi
• Citi Sky
• Gemini Enterprise
• Google
• Home Depot
• Magic Apron
• Andy Sieg
• Google Cloud Next

• product
• other

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