A Cursor user is seeking a refund for an accidental purchase of the Ultra plan, which they requested within 24 hours of purchase. After an initial rejection by the AI chatbot, the user was told their request would be forwarded to a human agent. However, three days later, they have not received a response and are asking for advice on how to proceed. AI
RANK_REASON This is a user complaint about a product's customer service, not a significant industry event.
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