The author recounts a frustrating experience with a postal service app where a payment error for a package shipment led to delays and confusing notifications. They suggest that an AI coder could have potentially resolved the issue more effectively than human coders, by not only correcting the messages but also proactively suggesting a solution to pay the difference and ensure delivery. The author also points to other app issues, like in a grocery store's application and a banking app, where AI might offer better user experience improvements. AI
IMPACT Suggests AI could improve user experience and error correction in everyday applications.
RANK_REASON The item discusses potential applications of AI in improving existing software products and user experiences, rather than a new AI release or research.
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