Cognizant has partnered with Google Cloud to introduce an AI-powered agentic retail customer experience solution. This initiative aims to enhance customer interactions within the retail sector. Separately, a government ministry is nearing the release of an agentic AI ecosystem strategy following a workshop. AI
IMPACT Enhances retail customer experience through AI-powered agents and signals government strategy development in agentic AI.
RANK_REASON Product launch by a major IT services company in collaboration with a cloud provider.
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- Artificial Intelligence Safety Institute
- Cognizant
- Google Cloud
- Information and Communication Technology Planning and Evaluation Institute
- Korea Intelligent Information Society Agency
- Ministry of Science and ICT
- Agentic AI
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