Manufacturing companies face a critical risk as experienced workers, who hold decades of invaluable operational knowledge, approach retirement. This "brain drain" can lead to production issues, scrap, and missed shipments. To combat this, companies must proactively capture and transfer this institutional knowledge from individual memory into the company's operational systems. Strategies include identifying key personnel whose departure would cause significant disruption, documenting the "why" behind processes rather than just the "how," and initiating knowledge transfer well before an employee's retirement. AI
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