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Microsoft Copilot Chat usage shifts to content creation

By PulseAugur Editorial · [1 sources] ·

A new paper analyzes over 5.5 million user sessions with Microsoft 365 Copilot Chat to understand its enterprise adoption. The study reveals that Copilot is becoming an everyday assistant for knowledge workers, primarily used for writing, but also for information retrieval, analysis, and strategizing. While 'chat as search' usage is declining, Copilot's role is shifting towards content creation and communication tasks, with adoption patterns varying across different job roles and industries. AI

IMPACT Reveals how enterprise AI assistants are being adopted for knowledge work, indicating a shift towards content creation and communication.

RANK_REASON The cluster contains an academic paper analyzing AI usage patterns. [lever_c_demoted from research: ic=1 ai=1.0]

Read on arXiv cs.AI →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Microsoft Copilot Chat usage shifts to content creation

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The cluster contains an academic paper analyzing AI usage patterns. [lever_c_demoted from research: ic=1 ai=1.0]
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High
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135 days old
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COVERAGE [1]

  1. arXiv cs.AI TIER_1 English(EN) · Scott Counts, Yan Chen, Jing Dong, Himanshu Sharma, Andrey Zaikin, Rui Hu, Alperen Kok, Gorkem Ozer Yilmaz, Siddharth Suri, Kiran Tomlinson, Sonia Jaffe, Will Wang ·

    AI in the Enterprise: How People Use M365 Copilot Chat

    arXiv:2605.23958v1 Announce Type: cross Abstract: M365 Copilot is used every week by millions of people across more than a million companies around the world as part of their workflows. Uniquely positioned in the AI landscape given its near-exclusive use for work purposes, M365 C…

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