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Anthropic customer reports failed tier upgrade, no support response

A user on Reddit is reporting an issue with Anthropic's automatic tier upgrade for their service, which has not been activated despite meeting the stated requirements. The user has also not received a response from Anthropic support after four days, indicating a potential customer service or system glitch. AI

RANK_REASON User-generated content on a forum about a potential service issue, not a formal announcement or significant event.

Read on r/Anthropic →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

COVERAGE [1]

  1. r/Anthropic TIER_1 English(EN) · /u/Zantrati ·

    Anthropic's Tier 2 auto-upgrade hasn't triggered after meeting both requirements - support hasn't replied in 4 days. Anyone else experienced this?

    &#32; submitted by &#32; <a href="https://www.reddit.com/user/Zantrati"> /u/Zantrati </a> <br /> <span><a href="/r/claude/comments/1tkrhvk/anthropics_tier_2_autoupgrade_hasnt_triggered/">[link]</a></span> &#32; <span><a href="https://www.reddit.com/r/Anthropic/comments/1tkrjhv/an…