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Microsoft Copilot chatbot frustrates Office 365 user

By PulseAugur Editorial · [1 sources] ·

A Microsoft 365 user encountered a frustrating support experience with the new Copilot chatbot. The chatbot repeatedly asked the user to log in, despite them already being logged into the admin panel. The user found the support interface to be confusing and reminiscent of phishing attempts. AI

RANK_REASON User complaint about a product feature, not a significant industry event.

Read on Mastodon — sigmoid.social →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Microsoft Copilot chatbot frustrates Office 365 user

COVERAGE [1]

  1. Mastodon — sigmoid.social TIER_1 English(EN) · [email protected] ·

    What the heck is this # Microsoft # Office365 experience? I've tried to use support which is now a new # copilot chatbot.. it asks me to log in (I'm already log

    What the heck is this # Microsoft # Office365 experience? I've tried to use support which is now a new # copilot chatbot.. it asks me to log in (I'm already logged into the Office 365 admin panel!) and takes me to a domain and we page design that couldn't look more like phishing …

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