This guide details how to evaluate Retrieval-Augmented Generation (RAG) chatbots by assessing both the retrieval and generation stages separately. It outlines key metrics for retrieval, such as hit rate and precision, and for generation, including groundedness, answer relevance, and citation correctness. The article emphasizes building a stable, diverse test set of 30-100 questions drawn from real-world scenarios and implementing repeatable checks, both deterministic and model-graded, to ensure consistent performance and catch nuanced errors. AI
IMPACT Provides a framework for improving RAG chatbot reliability and reducing hallucinations, crucial for production deployments.
RANK_REASON Article provides a detailed guide on evaluation metrics for a specific AI technique (RAG), akin to a technical paper or tutorial. [lever_c_demoted from research: ic=1 ai=1.0]
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