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OpenAI payment system issues prevent user access to free trial

A user on Reddit is experiencing difficulties accessing a free trial for OpenAI's services, encountering a "Payment was not approved" error despite trying multiple payment methods and troubleshooting steps. The user has attempted using different credit and debit cards, prepaid cards, Google Pay, and has verified card details and bank balances. They have also contacted their bank and OpenAI, but have not yet received a resolution. AI

RANK_REASON User-generated complaint about a product issue, not an official announcement or industry-wide trend.

Read on r/OpenAI →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

OpenAI payment system issues prevent user access to free trial

How we ranked this

Signal score
0 / 100
Composite score across the factors below. Higher = stronger signal that this story matters right now.
Newsworthiness bucket
Meme
User-generated complaint about a product issue, not an official announcement or industry-wide trend.
Source corroboration
Single-source cluster
Only one publisher covered this so far. Single-source stories can still rank when the publisher is high-authority, but they lack cross-source corroboration.
Topics
product, other
Editorial topic classification. Feeds into how the story surfaces on /topic/<slug> hub pages and into the per-entity coverage mix.
AI-industry relevance
Standard
On-topic for AI-industry coverage; kept in the public index.
Story freshness
Breaking (< 6h)
Fresh story with cross-source coverage still developing. Ranking may shift as more sources report.

Full methodology in our editorial standards.

COVERAGE [1]

  1. r/OpenAI TIER_2 English(EN) · /u/Practical_Net_5433 ·

    Why i can't try free trial? It says; "Payment was not approved"

    <!-- SC_OFF --><div class="md"><p>I tried everything...</p> <p>Use diffirent cards</p> <p>Use debit card, prepaid card, (even more)</p> <p>Tried to check my address again and again</p> <p>contact bank</p> <p>make sure there's money on it</p> <p>contact openai (they didn't respons…