A user on Reddit reported that their prorated billing credit for Anthropic's Claude service disappeared after their monthly plan expired. The user had purchased a yearly Pro plan, then switched to a monthly Max plan, receiving a credit of approximately 70€. When attempting to resubscribe to the Pro yearly plan after the monthly plan ended, the credit was no longer applied to the purchase. The user was unable to resolve the issue through Anthropic's chatbot support. AI
RANK_REASON User-reported issue with billing credit on a specific AI product, not a company-wide or product-wide announcement.
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