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Meta's Muse AI agent now makes phone calls for paid subscribers

By PulseAugur Editorial · [2 sources] ·

Meta's AI agent, Muse, has gained the ability to make phone calls on behalf of users who subscribe to its paid service. This new feature allows Muse to handle tasks such as scheduling appointments and making reservations, and it can even wait on hold for extended periods. While Muse does not explicitly identify itself as an AI during calls, this functionality is an expansion of its capabilities, which have already attracted over 10 million users. AI

IMPACT Enhances AI agent utility by automating phone-based tasks, potentially freeing up user time and improving efficiency for routine interactions.

RANK_REASON This is a feature update for an existing AI agent, not a new frontier model release or significant industry-shaping event.

Read on Mastodon — mastodon.social →

AI-generated summary · Google Gemini · from 2 sources. How we write summaries →

Meta's Muse AI agent now makes phone calls for paid subscribers

How we ranked this

Signal score
23 / 100
Composite score across the factors below. Higher = stronger signal that this story matters right now.
Newsworthiness bucket
Tool
This is a feature update for an existing AI agent, not a new frontier model release or significant industry-shaping event.
Source corroboration
2 independent sources
Multiple independent publishers reporting the same story raises confidence that it's real and newsworthy.
Topics
product, other
Editorial topic classification. Feeds into how the story surfaces on /topic/<slug> hub pages and into the per-entity coverage mix.
AI-industry relevance
High
Clearly on-topic for AI-industry coverage.
Story freshness
Breaking (< 6h)
Fresh story with cross-source coverage still developing. Ranking may shift as more sources report.

Full methodology in our editorial standards.

COVERAGE [2]

  1. Engadget TIER_1 English(EN) · [email protected] (Karissa Bell) ·

    Meta's Muse can now make calls on your behalf (if you have a paid subscription)

    The AI agent can schedule appointments, make reservations and wait on hold for you.

  2. Mastodon — mastodon.social TIER_1 English(EN) · [email protected] ·

    📰 Meta's Muse can now make calls on your behalf (if you have a paid subscription) The AI agent can schedule appointments, make reservations and wait on hold for

    📰 Meta's Muse can now make calls on your behalf (if you have a paid subscription) The AI agent can schedule appointments, make reservations and wait on hold for you. 📰 Source: Engadget - Technology News & Expert Reviews 🔗 Link: https://www.engadget.com/2315525/metas-muse-can-now-…

    LINKS engadget.com/…/metas-muse-can-now-make-ca…

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