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OpenAI business verification fails despite DNS record updates

Users are experiencing issues with OpenAI's business verification process, where DNS TXT records are not being recognized even after 12 hours. Despite external tools confirming the DNS records are correctly updated, the verification step within OpenAI's platform continues to fail. AI

IMPACT Potential friction for businesses seeking to integrate with or be recognized by OpenAI's platform.

RANK_REASON User-reported issue with a product feature.

Read on r/OpenAI →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

OpenAI business verification fails despite DNS record updates

How we ranked this

Signal score
4 / 100
Composite score across the factors below. Higher = stronger signal that this story matters right now.
Newsworthiness bucket
Tool
User-reported issue with a product feature.
Source corroboration
Single-source cluster
Only one publisher covered this so far. Single-source stories can still rank when the publisher is high-authority, but they lack cross-source corroboration.
Topics
product, other
Editorial topic classification. Feeds into how the story surfaces on /topic/<slug> hub pages and into the per-entity coverage mix.
AI-industry relevance
Standard
On-topic for AI-industry coverage; kept in the public index.
Story freshness
Breaking (< 6h)
Fresh story with cross-source coverage still developing. Ranking may shift as more sources report.

Full methodology in our editorial standards.

COVERAGE [1]

  1. r/OpenAI TIER_2 English(EN) · /u/Swagmuffins94 ·

    Claiming a Business not verifying despite DNS TXT records being updated for 12 hours

    <!-- SC_OFF --><div class="md"><p>Is anyone running into issues Claiming their business and the DNS check not working?</p> <p>I've updated my TXT record in the DNS and can verify that other checking tool sites are seeing the token added, but I am still getting a verification erro…