A popular Chinese restaurant chain, "Long Ago Lamb Skewers," is refunding over 48,000 tables due to issues with its automated grilling process. The company introduced electronic thermometers to standardize cooking temperatures, but inconsistent power supply to the grills resulted in undercooked meat. This incident highlights the challenges of maintaining quality control during rapid expansion in the highly fragmented barbecue industry. AI
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IMPACT Highlights the challenges of maintaining product consistency and quality control in the food service industry when relying on automated or standardized processes.
RANK_REASON A product quality issue and subsequent refund by a restaurant chain.
