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ERP Implementations: Behavioral Cues Crucial for Go-Live Success

By PulseAugur Editorial · [1 sources] ·

Komal Goyal, CEO of 6e Technologies, emphasizes the importance of observing behavioral cues to ensure successful Enterprise Resource Planning (ERP) system implementations. She argues that focusing solely on technical metrics like testing and defect counts overlooks critical readiness risks that manifest in user behavior. Goyal identifies five key behavioral signals—sharing stops short, defensive questions, user irritation, participant silence, and deferred difficult discussions—that indicate potential problems. Addressing these behavioral gaps proactively, rather than solely relying on schedule adherence, is crucial for preventing costly go-live delays and operational issues. AI

RANK_REASON The item is an opinion piece by an industry executive offering advice on a specific business process (ERP implementation).

Read on Forbes — Innovation →

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ERP Implementations: Behavioral Cues Crucial for Go-Live Success

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COVERAGE [1]

  1. Forbes — Innovation TIER_1 English(EN) · Komal Goyal, Forbes Councils Member ·

    How Reading The Room Can Help Prevent ERP Go-Live Delays

    Readiness gaps often appear first in behavior, and reading those cues early allows time to address problems while protecting the go-live date.

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