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Asian retailers pivot to experiential offerings and AI to boost sales

Retailers in Asia are adapting to changing consumer priorities by focusing on experiences that enhance life, health, and happiness, rather than just traditional shopping. Companies like Siam Piwat are developing large-scale experiential destinations, while others such as AS Watson are leveraging AI to understand and improve the in-store customer journey. The speed at which consumers form brand loyalty has also accelerated, influenced by online platforms and social media, leading to partnerships like Rakuten Ichiba's with YouTube to streamline the path from viewing to purchasing. AI

IMPACT Retailers are integrating AI to personalize customer experiences and optimize store layouts, potentially increasing efficiency and sales.

RANK_REASON Article discusses industry trends and strategies in retail, quoting executives, rather than announcing a specific new product, research, or regulatory action.

Read on Fortune →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Asian retailers pivot to experiential offerings and AI to boost sales

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Article discusses industry trends and strategies in retail, quoting executives, rather than announcing a specific new product, research, or regulatory action.
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COVERAGE [1]

  1. Fortune TIER_1 English(EN) · Angelica Ang ·

    Today’s consumers are spending more on things meaningful to their ‘life, health and happiness’, says Siam Piwat CEO Chadatip Chutrakul

    Social media and influencers are also pushing consumers to develop relationships with brands faster.