Dutch Bros, a major coffee chain, implemented a mandatory two-week bootcamp for all its executives, including the CEO Christine Barone. This program requires them to learn and perform the duties of a "broista," which involves making drinks and operating store functions. The initiative aims to reinforce the company's "growth from within" model and ensure leaders understand the daily operations and customer experience at the store level. AI
RANK_REASON Company initiative to train executives in operational roles.
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