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Dutch Bros executives, including CEO, undergo barista training

Dutch Bros, a major coffee chain, implemented a mandatory two-week bootcamp for all its executives, including the CEO Christine Barone. This program requires them to learn and perform the duties of a "broista," which involves making drinks and operating store functions. The initiative aims to reinforce the company's "growth from within" model and ensure leaders understand the daily operations and customer experience at the store level. AI

RANK_REASON Company initiative to train executives in operational roles.

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Dutch Bros executives, including CEO, undergo barista training

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Company initiative to train executives in operational roles.
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COVERAGE [1]

  1. Fortune TIER_1 English(EN) · Emma Burleigh ·

    Coffee giant Dutch Bros made all of its executives, including the CEO, do a two-week bootcamp where they learned how to pour drinks and run stores

    Dutch Bros CEO Christine Barone and senior leaders have to complete six shifts of hands-on shop training, sharpening their hospitality skills and perfecting drinks.