The user is experiencing issues with emails being classified as spam by Outlook.com, preventing them from reaching the inbox. They note that while Outlook.com has a separate category for "spam" distinct from "junk mail," emails are not being filtered into the junk folder, making it impossible to mark them as "not junk." The user suspects this is an automated process, possibly due to AI misclassification, as the filtering occurs within a minute of sending. AI
IMPACT Potential issues with AI-driven spam filters impacting email deliverability.
RANK_REASON User reports a problem with a specific product's functionality.
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