Users are encountering significant difficulties with the persona identity verification process for accessing OpenAI's Daybreak service. Despite multiple attempts using various devices, uploading numerous photos, and ensuring good lighting and framing, the verification consistently fails without providing clear reasons for rejection. Users are seeking advice on specific factors that might resolve the issue, such as ID type, glare, or VPN usage, and are inquiring about the process for new attempts after a failure and the possibility of manual review by support. AI
IMPACT Verification issues may hinder user access to new AI services.
RANK_REASON User-reported issues with a product's verification process.
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