Users of OpenAI's Pro plan are experiencing issues with the "thinking" feature on Android devices, with the application becoming stuck for hours without providing a response. This problem has persisted for weeks, and users have attempted troubleshooting steps such as clearing data and reinstalling the app without success. Information regarding the outage or a timeline for resolution is scarce. AI
IMPACT Disrupts user experience and potentially impacts adoption of OpenAI's premium features on mobile devices.
RANK_REASON User-reported issue with a specific product feature on a particular platform.
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