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Anthropic account locked due to age verification failure

A user on Reddit reported being locked out of their Anthropic account due to an age verification issue. The user, who is exactly 18 years old, stated that the facial scan verification was not working and they did not have identification with them. They were seeking advice on how to resolve the situation. AI

RANK_REASON User-generated content on Reddit about a product issue, not a formal announcement or widespread problem.

Read on r/Anthropic →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Anthropic account locked due to age verification failure

How we ranked this

Signal score
0 / 100
Composite score across the factors below. Higher = stronger signal that this story matters right now.
Newsworthiness bucket
Meme
User-generated content on Reddit about a product issue, not a formal announcement or widespread problem.
Source corroboration
Single-source cluster
Only one publisher covered this so far. Single-source stories can still rank when the publisher is high-authority, but they lack cross-source corroboration.
Topics
product, other
Editorial topic classification. Feeds into how the story surfaces on /topic/<slug> hub pages and into the per-entity coverage mix.
AI-industry relevance
Standard
On-topic for AI-industry coverage; kept in the public index.
Story freshness
Breaking (< 6h)
Fresh story with cross-source coverage still developing. Ranking may shift as more sources report.

Full methodology in our editorial standards.

COVERAGE [1]

  1. r/Anthropic TIER_1 English(EN) · /u/Mammoth-Cod-5314 ·

    Locked out of my account because of false age restriction

    <!-- SC_OFF --><div class="md"><p>I'm exactly 18 years old and the face scan isn't working. I live in my hostel away from home for college so I don't have any id either. What do I do?</p> </div><!-- SC_ON --> &#32; submitted by &#32; <a href="https://www.reddit.com/user/Mammoth-C…