A user is reporting a significant issue with Anthropic's customer support after their Claude account was compromised, leading to unauthorized charges. Despite contacting Anthropic's AI agent and subsequently human support agents four weeks ago, the user has received no resolution or update. They are now seeking advice on further actions they can take to address the situation, as their bank's primary solution involved canceling their card. AI
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RANK_REASON This is a user support issue, not a significant industry event.