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AI agents hampered by outdated processes, study finds

Organizations are making a critical error by forcing AI agents into existing human-designed processes, which hinders their efficiency and speed. A study by Deloitte found that while 74% of leaders expect significant process redesign for AI agents within four years, only 21% believe their current processes are ready. The key issue is not just readiness, but whether existing artifacts like specifications and instructions actually aid the agent's performance or merely add friction and cost. Instead of repackaging human-centric workflows, companies should focus on creating or adapting artifacts that directly improve an agent's ability to act, decide, and build. AI

IMPACT Highlights the need for process redesign to effectively leverage AI agents, suggesting a shift in operational strategy for businesses.

RANK_REASON Article discusses best practices and potential pitfalls of AI agent implementation, offering expert opinion rather than a specific event.

Read on Forbes — Innovation →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

AI agents hampered by outdated processes, study finds

How we ranked this

Signal score
9 / 100
Composite score across the factors below. Higher = stronger signal that this story matters right now.
Newsworthiness bucket
Commentary
Article discusses best practices and potential pitfalls of AI agent implementation, offering expert opinion rather than a specific event.
Source corroboration
Single-source cluster
Only one publisher covered this so far. Single-source stories can still rank when the publisher is high-authority, but they lack cross-source corroboration.
Topics
product, opinion
Editorial topic classification. Feeds into how the story surfaces on /topic/<slug> hub pages and into the per-entity coverage mix.
AI-industry relevance
High
Clearly on-topic for AI-industry coverage.
Story freshness
Breaking (< 6h)
Fresh story with cross-source coverage still developing. Ranking may shift as more sources report.

Full methodology in our editorial standards.

COVERAGE [1]

  1. Forbes — Innovation TIER_1 English(EN) · Joseph Ours, Forbes Councils Member ·

    Are Your Processes Making AI Agents Worse?

    The fastest way to waste an investment in AI agents is to make them work exactly like people.