M365 Copilot Premium is experiencing significant issues with file access and instruction adherence, even in basic chat interactions. Users report that the AI struggles to locate and access files, and fails to apply saved instructions or memories reliably. These problems persist despite files being stored in the M365 cloud and requiring close user supervision during operation. AI
IMPACT Highlights ongoing challenges in AI reliability for productivity tools, impacting user trust and adoption.
RANK_REASON User report detailing functional issues with a specific AI product.
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