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OpenAI's ChatGPT merge feature risks user data loss

By PulseAugur Editorial · [1 sources] ·

OpenAI is rolling out a feature that merges personal ChatGPT accounts into company workspaces, with potential data loss and limited export options. For businesses using ChatGPT Enterprise or Education with a verified domain, merging may be mandatory, offering users a 7-day window to either merge or export their data before deactivation. After merging, personal chats become subject to company access and retention policies, and self-service export is unavailable, though a third-party tool, AI Toolbox, offers an alternative export solution. AI

IMPACT This change could lead to user data loss and highlights the need for robust export tools for AI services integrated into enterprise workflows.

RANK_REASON Third-party tool addresses a product change by a major AI lab.

Read on r/OpenAI →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

OpenAI's ChatGPT merge feature risks user data loss

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4 / 100
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Tool
Third-party tool addresses a product change by a major AI lab.
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product, policy
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High
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Breaking (< 6h)
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Full methodology in our editorial standards.

COVERAGE [1]

  1. r/OpenAI TIER_2 English(EN) · /u/Ok_Negotiation_2587 ·

    Your company wants your personal ChatGPT merged into its workspace. Export everything first, because afterwards there's no export button and no undo

    <!-- SC_OFF --><div class="md"><p>A lot of companies are rolling out ChatGPT Business or Enterprise right now, and the first time you open the work workspace you may get a prompt to merge your personal one into it. OpenAI's help page on migration answers most of what people ask a…

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