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ChatGPT desktop app missing Chat/Work toggle on iMac

A user is experiencing an issue with the ChatGPT desktop application on their iMac where the "Chat/Work toggle" is missing, preventing them from starting new chat conversations. While normal chats created on other devices still function on the iMac, the ability to initiate new ones is absent. The user has confirmed that both their iMac and laptop are running the same app version (26.1021.31345) and has attempted troubleshooting steps such as reinstalling the app and changing language settings without success. AI

IMPACT Potential usability issue for ChatGPT desktop app users on macOS.

RANK_REASON User-reported issue with a specific software feature on a particular device.

Read on r/OpenAI →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

ChatGPT desktop app missing Chat/Work toggle on iMac

How we ranked this

Signal score
4 / 100
Composite score across the factors below. Higher = stronger signal that this story matters right now.
Newsworthiness bucket
Tool
User-reported issue with a specific software feature on a particular device.
Source corroboration
Single-source cluster
Only one publisher covered this so far. Single-source stories can still rank when the publisher is high-authority, but they lack cross-source corroboration.
Topics
product, other
Editorial topic classification. Feeds into how the story surfaces on /topic/<slug> hub pages and into the per-entity coverage mix.
AI-industry relevance
Standard
On-topic for AI-industry coverage; kept in the public index.
Story freshness
Breaking (< 6h)
Fresh story with cross-source coverage still developing. Ranking may shift as more sources report.

Full methodology in our editorial standards.

COVERAGE [1]

  1. r/OpenAI TIER_2 English(EN) · /u/Sonderbergh ·

    Chat/Work toggle missing on iMac, but works on my laptop — same app version

    <table> <tr><td> <a href="https://www.reddit.com/r/OpenAI/comments/1xguzy1/chatwork_toggle_missing_on_imac_but_works_on_my/"> <img alt="Chat/Work toggle missing on iMac, but works on my laptop — same app version" src="https://preview.redd.it/70bupqm2z0yh1.png?width=640&amp;crop=s…