A new survey published on arXiv details evaluation methods for large language model (LLM)-based agents in multi-turn conversations. The paper, structured using a PRISMA-inspired framework, systematically reviewed nearly 250 scholarly sources to establish the state of the art. It introduces two taxonomies: one defining what aspects to evaluate, such as task completion and user experience, and another outlining how to evaluate, including annotation-based methods, automated metrics, and hybrid strategies. AI
IMPACT Provides a structured framework for assessing LLM conversational agents, potentially guiding future research and development in agent evaluation.
RANK_REASON The item is a survey paper published on arXiv detailing evaluation methods for LLM-based agents. [lever_c_demoted from research: ic=1 ai=1.0]
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