OpenAI is facing criticism for how it handles unused Codex credits for former Pro users. Users who received a large number of credits, valued at $2,500, are finding that these credits become largely unusable on advanced models once their Pro subscription ends. The credits are reportedly only applicable to basic models, which are also available to free users, effectively making the granted credits a retention tactic rather than genuine compensation. AI
IMPACT Raises concerns about credit management and transparency for AI service users.
RANK_REASON User complaint about a product feature (credit usage).
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