IskayPet, a pet care company operating across Spain, Portugal, and France, has developed a corporate knowledge assistant using Amazon Bedrock Managed Knowledge Bases. This tool addresses the challenge of employees spending excessive time searching through hundreds of Microsoft SharePoint documents for operational information. The assistant leverages retrieval-augmented generation (RAG) to provide answers in four languages, citing sources and maintaining document-level access control without requiring IskayPet to manage RAG infrastructure. AI
IMPACT Demonstrates how managed RAG services can simplify enterprise knowledge management and accelerate AI adoption.
RANK_REASON Article describes the implementation of an existing AI technology (RAG via Amazon Bedrock) by a company to solve a business problem, rather than a new release or research.
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- Amazon Bedrock
- Amazon Bedrock Managed Knowledge Bases
- AWS
- Claude Haiku-4-5
- France
- IskayPet
- Kiro
- Microsoft SharePoint
- Portugal
- retrieval-augmented generation
- Spain
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