Uber is expanding its use of ChatGPT Work to all 30,000 of its global employees. The company initially piloted the enterprise-focused AI agent with 1,000 employees, finding that 80% of early adopters were non-engineers who used it for tasks like data analysis, content localization, and creating dashboards. Uber plans to monitor employee usage to guide future AI deployments across the business. AI
IMPACT Accelerates enterprise adoption of AI agents for diverse business workflows beyond engineering.
RANK_REASON This is a product adoption story by a large company, not a new model release or core research from a frontier lab.
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