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Deloitte: Broken trust halves employee motivation; AI investment imbalance noted

Deloitte's U.S. Human Capital Practice leader, Simona Spelman, highlighted that broken trust significantly diminishes employee motivation, with one distrusted factor reducing motivation by over half. Spelman, speaking at Fortune's Most Powerful Women Summit, outlined four pillars of trust: reliability, transparency, capability, and humanity. She noted that companies are currently investing heavily in AI technology (93%) but very little in its impact on the workforce (7%), a balance that needs adjustment. Jennifer McCollum of Catalyst added that during transformations like AI adoption, leaders must actively engender trust, as employees often doubt their organizations' reskilling plans and leadership's integrity during change. AI

IMPACT Highlights the critical need for companies to balance AI technology investment with human capital development to maintain employee trust and motivation.

RANK_REASON Expert commentary on the impact of trust and AI adoption on employee motivation and organizational investment.

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Deloitte: Broken trust halves employee motivation; AI investment imbalance noted

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Expert commentary on the impact of trust and AI adoption on employee motivation and organizational investment.
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21 days old
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COVERAGE [1]

  1. Fortune TIER_1 English(EN) · Amanda Gerut ·

    Deloitte U.S. human capital chief warns: Broken trust cuts employee motivation by more than half

    Deloitte researchers have found that high-trust organizations have stronger engagement. But if one factor erodes, and it can start to collapse.