Deloitte's U.S. Human Capital Practice leader, Simona Spelman, highlighted that broken trust significantly diminishes employee motivation, with one distrusted factor reducing motivation by over half. Spelman, speaking at Fortune's Most Powerful Women Summit, outlined four pillars of trust: reliability, transparency, capability, and humanity. She noted that companies are currently investing heavily in AI technology (93%) but very little in its impact on the workforce (7%), a balance that needs adjustment. Jennifer McCollum of Catalyst added that during transformations like AI adoption, leaders must actively engender trust, as employees often doubt their organizations' reskilling plans and leadership's integrity during change. AI
IMPACT Highlights the critical need for companies to balance AI technology investment with human capital development to maintain employee trust and motivation.
RANK_REASON Expert commentary on the impact of trust and AI adoption on employee motivation and organizational investment.
- Catalyst
- Deloitte
- Fortune
- Francesca Cornelli
- Jennifer McCollum
- Kellogg School of Management
- Most Powerful Women Summit
- Northwestern University
- Simona Spelman
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