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AI sales agent Javo matches human performance at fraction of cost

A new research paper details the performance of Javo, a sales agent fine-tuned on millions of commercial conversations. In a randomized field trial across 100 websites, Javo increased revenue per visitor by 10% compared to no agent. When compared against a frontier general-purpose model, Javo achieved a 21.6% higher conversion rate among engaged visitors. The agent also demonstrated non-inferiority to human sales associates in conversion rates while operating at a significantly lower cost. AI

IMPACT Demonstrates AI's potential to significantly boost sales conversions and reduce operational costs in e-commerce and other industries.

RANK_REASON Research paper detailing a new AI agent's performance on sales benchmarks and in a field trial. [lever_c_demoted from research: ic=1 ai=1.0]

Read on arXiv cs.IR (Information Retrieval) →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

AI sales agent Javo matches human performance at fraction of cost

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Research paper detailing a new AI agent's performance on sales benchmarks and in a field trial. [lever_c_demoted from research: ic=1 ai=1.0]
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COVERAGE [1]

  1. arXiv cs.IR (Information Retrieval) TIER_1 English(EN) · Benjamin Tannenbaum ·

    Selling in the Wild: Benchmark and Randomized Field Evidence for a Sales Agent Trained on Commercial Conversations

    We test whether Javo, a sales agent fine-tuned on 4.6 million consented, de-identified commercial conversations, sells better than a frontier general-purpose model and better than human sales associates. The evaluation has four parts. Study 1 scores the agent on two public sales …