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AI Robot Lingxi X2 Handles Over 46,000 Patient Queries at Hospital

AgiBot's Lingxi X2, an AI assistant powered by Ant Group's Afu medical platform, successfully managed 46,686 patient inquiries at the front desk of Peking University People's Hospital. Over a 66-day period, the humanoid robot handled an average of 707 interactions daily, with peak daily usage reaching 1,420 queries. This deployment highlights the growing application of AI in healthcare settings for patient assistance. AI

IMPACT Demonstrates the practical application of AI in healthcare for managing patient inquiries and improving service efficiency.

RANK_REASON Deployment of an AI assistant in a hospital setting for patient interaction.

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AI Robot Lingxi X2 Handles Over 46,000 Patient Queries at Hospital

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29 / 100
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Deployment of an AI assistant in a hospital setting for patient interaction.
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product, other
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High
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Breaking (< 6h)
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COVERAGE [1]

  1. Pandaily TIER_1 English(EN) · [email protected] (Pandaily) ·

    AgiBot's Lingxi X2 Handles 46,686 Patient Queries at Peking University People's Hospital Front Desk

    Running Ant Group's Afu medical assistant, the half-size humanoid worked 66 days at an outpatient help desk, averaging about 707 interactions a day and peaking at 1,420.