PulseAugur
LIVE 06:55:57
tool · [1 source] ·
1
tool

Anthropic's Claude.ai locks user chat, prompts support inquiry

A user reported their claude.ai chat was unexpectedly locked, prompting them to contact support. The user stated they were working on a Python Jupyter notebook for local model training and believed they had not violated Anthropic's Acceptable Use Policy. They expressed frustration with the lack of response from support. AI

Summary written by gemini-2.5-flash-lite from 1 source. How we write summaries →

IMPACT User frustration with AI platform access and support response times.

RANK_REASON User-reported issue with a specific AI product.

Read on r/Anthropic →

COVERAGE [1]

  1. r/Anthropic TIER_1 · /u/trelane99 ·

    My claude.ai chat was locked for no reason

    <!-- SC_OFF --><div class="md"><p>I talked to their support AI and opened a support ticket and haven't heard anything.</p> <p>Even Claude agrees I haven't violated the AUP. How long does it usually take for them to fix their mistake?</p> <p>Edited to add: I can't add much context…