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Anthropic account creation blocked by phone number verification limit

A user is experiencing difficulties creating a new Anthropic account due to a phone number verification limit. Anthropic's policy allows a maximum of three accounts per phone number, and the user's number has already been used for three accounts. Attempts to resolve this through Anthropic's customer support, including interactions with their AI assistant Fin, have been unsuccessful, with the AI repeatedly failing to connect the user to a human agent and instead directing them back to the help center. AI

IMPACT Highlights potential friction points in user onboarding for AI services and the limitations of current AI customer support.

RANK_REASON User-reported issue with a product's account creation and customer support process.

Read on r/Anthropic →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

Anthropic account creation blocked by phone number verification limit

How we ranked this

Signal score
5 / 100
Composite score across the factors below. Higher = stronger signal that this story matters right now.
Newsworthiness bucket
Tool
User-reported issue with a product's account creation and customer support process.
Source corroboration
Single-source cluster
Only one publisher covered this so far. Single-source stories can still rank when the publisher is high-authority, but they lack cross-source corroboration.
Topics
product, other
Editorial topic classification. Feeds into how the story surfaces on /topic/<slug> hub pages and into the per-entity coverage mix.
AI-industry relevance
Standard
On-topic for AI-industry coverage; kept in the public index.
Story freshness
Breaking (< 6h)
Fresh story with cross-source coverage still developing. Ranking may shift as more sources report.

Full methodology in our editorial standards.

COVERAGE [1]

  1. r/Anthropic TIER_1 English(EN) · /u/reddit_is_kayfabe ·

    Need help removing a verification phone number from an Anthropic account

    <!-- SC_OFF --><div class="md"><p>I need some help with a really basic task, and I'm stuck in Anthropic customer service hell.</p> <p>I have a few Anthropic accounts and I want to get another one. The signup process takes me all the way through billing and phone number verificati…