A user is experiencing difficulties creating a new Anthropic account due to a phone number verification limit. Anthropic's policy allows a maximum of three accounts per phone number, and the user's number has already been used for three accounts. Attempts to resolve this through Anthropic's customer support, including interactions with their AI assistant Fin, have been unsuccessful, with the AI repeatedly failing to connect the user to a human agent and instead directing them back to the help center. AI
IMPACT Highlights potential friction points in user onboarding for AI services and the limitations of current AI customer support.
RANK_REASON User-reported issue with a product's account creation and customer support process.
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