Capita is reportedly on track to miss a crucial legal deadline for correcting pension issues affecting 93,000 civil servants. A labor union claims the outsourcing company remains in the design phase, leaving retirees waiting for necessary adjustments to their McCloud-related pension corrections. AI
RANK_REASON The article discusses a failure in service delivery by a large outsourcing company, which falls under the 'tool' category as it relates to the application of services rather than core AI development or research.
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