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OpenAI Users Report Widespread "Model Not Found" Error on iOS

By PulseAugur Editorial · [1 sources] ·

Users on Reddit are reporting a "Model not found" error when attempting to use OpenAI's services, specifically on iOS devices. This issue prevents users from sending chats, regardless of whether they are in an existing conversation or starting a new one. While some users have tried troubleshooting steps like logging out, resetting passwords, and reinstalling the application, the problem persists for them, though it does not affect all accounts. AI

IMPACT Disrupts user access to AI services, indicating potential platform instability or account-specific issues.

RANK_REASON User-reported issue with a specific product/platform, not a new release or significant industry event.

Read on r/OpenAI →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

OpenAI Users Report Widespread "Model Not Found" Error on iOS

How we ranked this

Signal score
10 / 100
Composite score across the factors below. Higher = stronger signal that this story matters right now.
Newsworthiness bucket
Tool
User-reported issue with a specific product/platform, not a new release or significant industry event.
Source corroboration
Single-source cluster
Only one publisher covered this so far. Single-source stories can still rank when the publisher is high-authority, but they lack cross-source corroboration.
Topics
product, other
Editorial topic classification. Feeds into how the story surfaces on /topic/<slug> hub pages and into the per-entity coverage mix.
AI-industry relevance
High
Clearly on-topic for AI-industry coverage.
Story freshness
Breaking (< 6h)
Fresh story with cross-source coverage still developing. Ranking may shift as more sources report.

Full methodology in our editorial standards.

COVERAGE [1]

  1. r/OpenAI TIER_2 (CA) · /u/Ok-Dare-7293 ·

    Model not found

    <!-- SC_OFF --><div class="md"><p>Ever since yesterday, when I go to send a chat regardless if it’s in a current or new one, it just says “Model not found”. I tried everything. Logging out and back in, resetting my password, adding 2FA, reinstalling, switching models. I don’t use…

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