Airbnb CEO Brian Chesky has stated that he rarely writes emails, finding them an inferior communication method compared to texting. He prefers texting his 8,200 employees because it feels more personal and less like work than drafting emails. Chesky ranks in-person communication as the best, followed by Zoom, text, and then email. Other CEOs, like Uber's Dara Khosrowshahi, also have different approaches to communication, with Khosrowshahi viewing weekend emails as part of hard work, though research indicates many younger workers would quit over after-hours contact. AI
RANK_REASON The article discusses an opinion from a CEO about communication methods, not a product release, research, or policy change.
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