A UK study from King's College London reveals that one in seven individuals have turned to AI chatbots for health advice instead of consulting a doctor, with long NHS waiting lists being a primary driver. The research highlights significant concerns regarding the safety and accountability of AI in healthcare, as a notable portion of users reported deciding against professional consultations based on AI-generated information. While AI offers potential benefits, the study underscores a strong public demand for regulation, transparency, and clear responsibility frameworks to ensure trust and safety in its application within the healthcare system. AI
IMPACT Highlights growing public reliance on AI for health advice, raising concerns about safety, regulation, and the future of healthcare access.
RANK_REASON The cluster reports on a new study from a university analyzing public attitudes and usage of AI in healthcare.
- Graham Lord
- King's College London
- NHS
- NHS.uk
- Royal College of General Practitioners
- UK
- Victoria Tzortziou Brown
- Focaldata
- AI chatbots
- Google AI Overviews
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