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UK study: 1 in 7 people use AI chatbots over doctors

A UK study from King's College London reveals that one in seven individuals have turned to AI chatbots for health advice instead of consulting a doctor, with long NHS waiting lists being a primary driver. The research highlights significant concerns regarding the safety and accountability of AI in healthcare, as a notable portion of users reported deciding against professional consultations based on AI-generated information. While AI offers potential benefits, the study underscores a strong public demand for regulation, transparency, and clear responsibility frameworks to ensure trust and safety in its application within the healthcare system. AI

IMPACT Highlights growing public reliance on AI for health advice, raising concerns about safety, regulation, and the future of healthcare access.

RANK_REASON The cluster reports on a new study from a university analyzing public attitudes and usage of AI in healthcare.

Read on The Guardian — AI →

AI-generated summary · Google Gemini · from 2 sources. How we write summaries →

UK study: 1 in 7 people use AI chatbots over doctors

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Newsworthiness bucket
Research
The cluster reports on a new study from a university analyzing public attitudes and usage of AI in healthcare.
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2 independent sources
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product, policy, safety
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AI-industry relevance
High
Clearly on-topic for AI-industry coverage.
Story freshness
123 days old
Aged out of breaking-news scoring windows; ranking reflects the durable signal from the full source set.

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COVERAGE [2]

  1. The Guardian — AI TIER_1 English(EN) · Tobi Thomas Health and inequalities correspondent ·

    One in seven prefer consulting AI chatbots to seeing a doctor, UK study shows

    <p>Exclusive: Doctors say ‘highly concerning’ poll highlights risk to patients of turning to AI for medical advice</p><p>One in seven people are using AI chatbots for health advice instead of seeing their GP, a UK study has found.</p><p>The poll of more than 2,000 people found th…

  2. Mastodon — fosstodon.org TIER_1 Čeština(CS) · [email protected] ·

    The Use of Artificial Intelligence in Healthcare in the UK A new study by King's College London found that one in seven people in the UK has used artificial intelli

    Využití umělé inteligence ve zdravotnictví ve Velké Británii Nová studie King's College London zjistila, že každý sedmý člověk ve Velké Británii využil umělou inteligenci namísto toho, aby kontaktoval lékaře nebo zdravotnickou službu, zatímco každý desátý uvedl, že se obrátil na …