The traditional IT operating model, where technology is a specialized function delivering solutions to business needs, is becoming obsolete. With technology now integral to nearly every aspect of an organization and AI accelerating this trend, the focus must shift from IT delivering technology to enabling the entire organization to use technology effectively and safely. This involves IT building secure platforms, trusted data, responsible AI practices, and fostering technology literacy, allowing business units to solve problems closer to their source. AI
IMPACT Organizations must adapt their IT operating models to leverage AI effectively, shifting focus from technology delivery to enabling broader organizational capability.
RANK_REASON The item is an opinion piece discussing the future role of IT departments in organizations, particularly in light of AI advancements.
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