This article discusses the critical need for robust data quality and provenance in retrieval-augmented generation (RAG) systems, drawing parallels to traditional software development. It highlights challenges such as messy document formats, inaccurate parsing, and outdated information that can lead to flawed AI-generated answers. The author proposes an operationalized approach based on the ISO/IEC 42001 standard, specifically Annex A.7, which mandates controls for data quality and preparation. This approach divides responsibilities between the platform engineering team (ensuring platform quality) and the agent creator (ensuring content quality), defining four key dimensions: accuracy, completeness, consistency, and timeliness. AI
IMPACT Establishes a framework for ensuring reliable AI outputs by addressing data quality in RAG systems.
RANK_REASON Article discusses a technical standard and its application to a specific AI technology. [lever_c_demoted from research: ic=1 ai=1.0]
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