User decries lengthy phone number update for service login

By PulseAugur Editorial · [1 sources] · 2026-05-12 20:59

A user expressed frustration with the login process for a service, possibly related to Citi, which required a 24-hour wait to update their phone number. The user questioned the implementation of AI in their systems, suggesting it might be hindering rather than helping the user experience. AI

RANK_REASON User complaint about a specific service's login process, with no broader industry impact.

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COVERAGE [1]

Mastodon — fosstodon.org TIER_1 English(EN) · [email protected] · 2026-05-12 20:59

BUT WE ARE NOT DONE YET. They require a 24 hour wait to update my phone number. And the phone number has to be contacted by their system so that I can login. I

BUT WE ARE NOT DONE YET. They require a 24 hour wait to update my phone number. And the phone number has to be contacted by their system so that I can login. I SIGNED UP and SIGN IN a week ago! I don't know if the Citi devs need to stop using # ai or use more of it. But dang.

COVERAGE [1]

BUT WE ARE NOT DONE YET. They require a 24 hour wait to update my phone number. And the phone number has to be contacted by their system so that I can login. I

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