Refugee gig workers in Kenya are facing increasing uncertainty and declining pay as AI technologies advance. These workers, many of whom are based in camps like Kakuma, are concerned about AI potentially taking over their jobs while also dealing with unpredictable payment structures from tech companies. In a separate instance, Co-op Legal Services is reportedly using AI to monitor and rate employee performance based on customer calls, a practice described by a whistleblower as oppressive. AI
IMPACT AI's increasing capabilities are creating job insecurity for vulnerable gig workers and raising concerns about workplace surveillance and employee rights.
RANK_REASON The cluster discusses the impact of AI on gig workers and workplace surveillance, which falls under commentary on AI's societal effects rather than a specific release or research.
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