The UK's National Audit Office has launched an investigation into Capita following a significant pension administration failure. Capita, a major outsourcing company, admitted that its services are still not meeting expected standards, even after missing a deadline for recovery. This investigation will scrutinize the company's handling of the situation and its impact on pension services. AI
RANK_REASON Regulatory investigation into a major company's service failure. [lever_c_demoted from significant: ic=1 ai=0.1]
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